How an Intranet Refresh Reconnected BD’s U.S. Commercial Region A functional intranet isn’t just a repository for documents and announcements. It’s a central hub that reflects how an organization works, makes critical information easy to find, and enables teams to operate more effectively. At one global healthcare company, the U.S. Commercial Region’s intranet presence had grown outdated and disjointed, creating friction for users trying to access resources across key commerc

How Internal Communications and Enablement Reshaped the New Hire Onboarding Journey BD’s onboarding experience for new U.S. sales associates relied heavily on manual processes that created inconsistency and inefficiency. Each onboarding journey began with a personal call from the onboarding manager, followed by a series of manually sent emails. While well intentioned, these communications were not brand compliant, visually outdated, and often included static attachments that

A Seamless Transition to a Virtual Experience The Council of Excellence, an annual event celebrating top sales performers and unveiling IPA’s latest innovations, faced an unprecedented challenge in 2020. Historically, this in-person event was renowned for its dynamic and lively atmosphere, bringing together sales professionals from across the globe to learn about new sales techniques, product features, services, and recognize top performers. However, this highly anticipated e