How Internal Communications and Enablement Reshaped the New Hire Onboarding Journey BD’s onboarding experience for new U.S. sales associates relied heavily on manual processes that created inconsistency and inefficiency. Each onboarding journey began with a personal call from the onboarding manager, followed by a series of manually sent emails. While well intentioned, these communications were not brand compliant, visually outdated, and often included static attachments that

Collaboration Reimagined on BluePoint OS National’s (an Opendoor subsidiary) intranet, BluePoint, had become a significant source of frustration for employees, creating challenges that impacted productivity and trust. Without clear ownership or governance, the platform was filled with outdated information, undermining its credibility as a reliable source of truth. Employees frequently struggled to locate essential resources, as the intranet’s clunky navigation and outdated de

A Seamless Transition to a Virtual Experience The Council of Excellence, an annual event celebrating top sales performers and unveiling IPA’s latest innovations, faced an unprecedented challenge in 2020. Historically, this in-person event was renowned for its dynamic and lively atmosphere, bringing together sales professionals from across the globe to learn about new sales techniques, product features, services, and recognize top performers. However, this highly anticipated e